Dispatch

Customer / Job Site Permit Assignments
Overview Users can assign permits/licenses to jobsites. The assigned permits/licenses are visible in a specific grid in the Jobsite Information tab. Sp...
Wed, Jan 25, 2023 at 6:32 AM
Invoice File Attachments
Overview Job attachments, located in the job gallery tab, can be included to the invoice emails directly form Rapid ERP. Benefits The user has the ...
Tue, Jan 24, 2023 at 6:34 AM
New Job Status: Pending
Overview A new job status is available called "Pending". It is typically used for jobs whose jobsites still do not have Permit/License approved. ...
Wed, Jan 25, 2023 at 6:37 AM
Cancelling A Scheduled Job
From Jobs / Dispatch Right click on the job you wish to cancel. Select “cancel selected job”. From the new window choose the reason why the...
Tue, Aug 4, 2020 at 11:35 AM
Adding Contact Phone Numbers or Other Caller Specific Information
From Jobs / Dispatch Double click on the desired job from the schedule. Double click on the “Caller / phone # (click for list) link Right c...
Tue, Aug 4, 2020 at 11:41 AM
Rescheduling A Job
From Jobs / Dispatch  Double click and open the job that you need to reschedule. Select the job date drop down menu. Select the date in whi...
Tue, Aug 11, 2020 at 10:02 AM
Multi Booking A Job
From Jobs / Dispatch Double click on the job that you want to multi book. On the top panel select Multibook. Click once on each day that yo...
Tue, Aug 11, 2020 at 10:05 AM
Fonts & Colors Indicating 2nd Round Jobs, Safety Issues, Concrete On Hold, etc.
From Jobs / Dispatch Font Styles:   Blue = 2nd Round Job Yellow = 3rd Round Job Red = Concrete on Hold Italics = Safety Issue Bold = COD ...
Fri, Aug 28, 2020 at 10:50 AM
Print Job Ticket(s) or Filled Job Tickets
From Jobs / Dispatch Highlight the job you want to print the ticket for, or select each job that you want to print a ticket for by clicking to check the...
Fri, Aug 28, 2020 at 11:27 AM
Dispatch Flags
From Jobs / Dispatch. Double click to open the job for which you want to add or edit a flag. From either Flag 1, Flag 2, or Flag 3 select the flag o...
Mon, Aug 31, 2020 at 11:00 AM